The Air Force Personnel Center, with headquarters
at Randolph Air Force Base, Texas, is a field operating agency of
Headquarters U.S. Air Force Personnel and has responsibility for
managing the personnel programs and policies affecting Air Force
active-duty and civilian members. It was formed during the realignment
of military and civilian personnel functions Oct. 1, 1995.
The Air Force Personnel Center's mission is to provide quality service in
worldwide personnel operations with integrity, responsiveness and sensitivity
to commanders, Air Force civilian and military members, families, retirees and
other customers. Its primary means of accomplishing this mission is to ensure
the right numbers of people in the right grades and skills are available to perform
the missions of unit commanders worldwide. Closely aligned with this task is caring
for Air Force people and their families, and managing programs for individual
The center's responsibilities include overseeing
performance evaluations, promotions, retirements, separations, awards and decorations,
uniforms, education, personnel procurement, disability processing, and the Air
Force's voting program; planning for contingencies; maintaining active-duty personnel
records; providing transition assistance; and providing support to Air Force retirees.
The center also manages and operates Air Force civilian personnel data and information
systems and career management, recruitment, development and placement programs.
The approximately 1,500 military and civilian personnel
who work at the Air Force Personnel Center perform a wide variety of tasks. The
center implements personnel programs affecting the nearly 400,000 active-duty
members and 185,000 civilian employees through major commands and a worldwide
network of military and civilian personnel flights. Personnel matters affecting
more than 116,800 Air National Guardsman and 78,842 Air Force Reservists are also
managed at the center.
The Air Force Personnel
Center is comprised of eight directorates, each managing several key programs.
The Directorate of Assignments has the task of managing the assignments for
all enlisted members and officers below the grade of colonel, with the exception
of chaplains and members of the staff judge advocate. In addition, the directorate
handles humanitarian and exceptional family member assignments; joint duty, officer
advanced academic (Air Force Institute of Technology) and professional military
education, and officer career broadening assignments.
of Civilian Personnel Operations lists the planning, development and integration
of all actions necessary for establishment of the Air Force Regionalized Civilian
Personnel Office, also known as PALACE COMPASS, among its duties. Once established
this directorate will manage centralized civilian personnel processes for all
Air Force installations to include: centralized external and internal staffing,
data systems, official personnel folders and linked processes, certain benefits
and entitlements, standard position description library, and a call-in help center.
These programs affect approximately 150,000 employees throughout the Air Force.
The Directorate of Personnel Data Systems takes care of the life-cycle management
and the sustainment of personnel data and records management systems for the military
and civilian members of the Air Force. In addition to supporting Air Force users
from the Pentagon to the unit level, the directorate supports more than 100 other
federal agencies. Among the directorate's recent accomplishments are the Personnel
Concept-III and Automated Records Management System programs. PC-III is an interactive
computer network that connects all levels of personnel operations with each other,
while the completion of ARMS has allowed the center to store more than 13 million
images onto optical disks.
Previously known as the Civilian Personnel
Management Center, the Directorate of Civilian Career Management manages and operates
the Air Force career management, recruitment, development and placement programs
for the more than 50,000 civilian employees in officer-equivalent positions worldwide.
Through various programs, the directorate is responsible for identifying, managing,
training and filling civilian executive positions for 19 civilian career areas.
The directorate also serves as the focal point for civilian personnel data and
information systems management for the Air Force, and works with field activities
in developing and implementing civilian policies while keeping in touch with changing
technology and improving systems.
The Directorate of Personnel Program
Management has the responsibility of overseeing more than 200 officer and enlisted
personnel programs affecting every active duty and retired Air Force member, such
as accessions, retraining, evaluations, promotions, awards and decorations, separations,
retirements, transition, retiree activities and the Air Force Disability Program.
The Directorate of Customer Assistance provides centralized assistance and
information on the management of the total force including military personnel
flight, orderly room, social actions and call center operations; entitlement,
commander, and fundraising programs; surveys, research and analyses; functional
management for Personnel and Personnel Systems Management career fields; personnel
training; the automated records management system; and the functional requirements
of personnel data system modernization. The directorate is the center's "face
to the customer."
The Directorate of Personnel Accountability has
primary responsibility for the implementation of personnel policy affecting wartime
and contingency operations for total force accountability, including active and
Reserve components as well as DOD civilians. In addition, it is responsible for
developing readiness systems and functions supporting wartime operations such
as mobilization and demobilization. The directorate also is tasked with providing
worldwide casualty reporting, notification and assistance to the next of kin,
and are also the focal point for status determination and follow-on actions regarding
Air Force members missing, captured or imprisoned.
The Directorate of
Mission Support provides internal support to the Air Force Personnel Center by
managing its budget, manpower, contracting, supply and information management
resources as well the center's overall physical facilities. The directorate also
serves external customers in responding to White House, Congressional and Inspector
The Air Force Military Personnel
Center began operations July 25, 1963, and in 1971 became a separate operating
agency. Its name was changed to the Air Force Manpower and Personnel Center in
1978, when the Air Force integrated the manpower and personnel functions at U.S.
Air Force headquarters level.
In October 1985, the manpower function
was realigned and separated from personnel. This resulted in the center being
renamed the Air Force Military Personnel Center, Jan. 1, 1986. The center became
a field operating agency Feb. 5, 1991.
The former Civilian Personnel
Operations was established on July 1, 1976 and was a direct reporting unit of
the Air Force Directorate of Civilian Personnel until Feb. 5, 1991 when it was
renamed the Air Force Civilian Personnel Management Center and became a field
operating agency. It became a directorate within the Air Force Personnel Center
and consists of three divisions: Career Management, Integrated Systems Management
and Operations Support.
The Air Force Personnel Center began operations
Oct. 1, 1995, after the Secretary of the Air Force combined the personnel operations
of the Air Force Military Personnel Center and Air Force Civilian Personnel Management
Point of Contact
Air Force Personnel Center
Public Affairs Office; 550 C Street West Suite 43; Randolph AFB, Texas 78150-4745
DSN 665-5000 or (210) 565-5000 * Toll-Free: 800-616-3775
July 6th, 2005
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